We want every She Rises order to arrive smoothly and every cup to feel worth looking forward to.
Shipping
Available shipping methods, rates, and estimated delivery times are shown at checkout. Orders are prepared as promptly as possible, and tracking details are sent by email when available.
Delivery estimates begin after an order has been processed and may be affected by carrier delays, weather, holidays, or destination.
Order changes
If you need to update an address or request a change, please contact us as soon as possible. Once an order has entered fulfillment or been handed to the carrier, changes may no longer be possible.
Returns and order issues
Because coffee is a perishable food product, we cannot accept returns based on taste preference or opened packaging. If your order arrives damaged, incorrect, or with a quality concern, please contact us promptly so we can review the issue and help make it right.
Include your order number, a brief description, and photographs when relevant. Please do not send any item back unless our team has provided return instructions.
Questions?
Visit our Contact page for assistance. We are happy to help with questions about an order before or after purchase.